ROADSTONE, STARMAXX, AUSTONE, KENDA, MAXTREK, ANTARES and PRINX tyres purchased in EGZOTIKA shopping centres and in the online store come with an extra 1-year warranty.
What is the extended warranty?
The extended warranty covers tyre damage that the standard manufacturer's warranty does not – for example, a puncture or impact damage sustained in everyday driving. The warranty applies to 1 purchased tyre: once 1 tyre has been replaced or repaired during the warranty period, the warranty is considered fulfilled and no further tyres are replaced or repaired.
The extended warranty does not limit your rights under the standard tyre manufacturer's warranty covering factory defects.
When the warranty applies
- Damage that occurs while driving in normal conditions with tyres inflated properly according to the manufacturer's instructions (a rupture or a puncture);
- Damage caused by an impact.
When the warranty does not apply
- The tyres were used underinflated, or the vehicle chassis was faulty;
- The tyres were used for a purpose they are not designed for (for example, off-road driving on unsuitable tyres);
- Damage caused by intentional actions or negligence;
- The tyres were used in motor racing;
- Run flat tyres;
- Tyres damaged during fitting outside an EGZOTIKA tyre centre;
- The tyres do not match the load and speed indexes specified by the car manufacturer.
How to register: 3 steps
- Buy 4 tyres – ROADSTONE, STARMAXX, AUSTONE, KENDA, MAXTREK, ANTARES or PRINX – in an EGZOTIKA shopping centre or in the online store.
- Register within 20 days by filling in the registration form. If the purchase is not registered, the warranty does not apply.
- Keep the purchase document (a receipt or an invoice) – you will need it if a warranty event occurs.
Register for the extended warranty →
What to do if a warranty event occurs
Contact an EGZOTIKA shopping centre or email [email protected] and provide the documents confirming your purchase. Our staff will inspect the tyre and, if the warranty conditions are met, fill in a warranty replacement or repair certificate and repair the tyre – or, if repair is impossible, replace the damaged tyre.
Additional conditions
- Fitting and balancing are not free of charge;
- If a cheaper tyre model is exchanged for a more expensive one, the price difference is covered by the customer.
